Responsive Viking

We were asked to comment on any issues we have experienced onboard. I noted our unnecessary early morning in Bergen when we were incorrectly told our passports had to be stamped. This platter of chocolate-dipped strawberries was delivered to our room this afternoon as thanks for taking the trouble to report issues.

In response to my suggestion that headphones be made available in staterooms, a set appeared in our room. This allows one person to read or sleep while the other listens to a movie or tv. 

I observed the mattress is a bit hard so they are going to try softening it with a doona underlay. We have also received many apologies for restaurant bookings that disappeared from the system. Viking really does try very hard to please their passengers.

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